
WHO
WE ARE
BEST is a nonprofit organization committed to supporting the health and well-being of the dedicated workers in the barn areas, or 'backstretch,' at Aqueduct, Belmont, and Saratoga racetracks.
We offer on-site counseling, primary healthcare services, access to health insurance, and case management support, all designed to meet the unique needs of these essential workers.
It Started with a Cup of Coffee.

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Our first official mark
How a simple act of connection in 1989 built the foundation of
the Backstretch Employee Service Team.
A Spark of Connection
In 1989, an exercise rider noticed his fellow NY backstretch workers were homesick and quietly struggling. He began bringing them coffee to spark conversation, small, daily moments of empathy that became the very foundation of BEST.
Expanding the Care
As the needs of this unique population became clearer, BEST expanded. Two primary healthcare clinics were added, designed to accommodate the demanding schedules of backstretch life. Through medical services, mental health counseling, and substance use programming, BEST grew into a full health and human services agency.
The Power of Community
To bring celebration and dignity to the workers who make racing possible, Marylou Whitney and John Hendrickson helped expand our mission through the Backstretch Appreciation program. More than three decades later, BEST remains rooted in that first cup of coffee, dedicated to caring for the people who care for the horses.
Leadership.

Executive Director
Nancy Underwood
Nancy has been the Executive Director of BEST since January 2024. With over 10 years of nonprofit leadership experience, she leads the organization's efforts to provide vital health, education, and social services to the backstretch community. Nancy is dedicated to building partnerships and expanding programs to meet the evolving needs of workers, ensuring they receive the care and support they deserve.

Operations Director
Paola Cardenas
Paola oversees daily office operations and leads strategic fundraising efforts at BEST. Previously, as the Health Benefits Coordinator, she gained a deep understanding of the backstretch community and forged strong connections both on and off the track. Paola enjoys city life, loves to travel, and is passionate about animals.

Benefits Director
Vivian Muniz
Vivian has been with BEST since 2006, overseeing Health and Human Services for backstretch workers at Belmont Park. Her dedication to the backstretch community is deeply personal, as helping them navigate their challenges gives her a strong sense of purpose. In her free time, Vivian enjoys cooking Puerto Rican and Italian cuisine and spending time with her family.

Care Services Director
Danielle Alvarez
Danielle oversees mental health, substance use counseling, and educational services for backstretch workers. Fluent in Spanish, she ensures vital programs like substance use treatment and ESL education are accessible to all. Danielle also leads outreach at Belmont and Saratoga, collaborating with community partners to enhance services.
Board of Directors.


The BEST Team.
Belmont
Francisco Barrera // Outreach Advocate
Stephanie Garthwaite, LMHC, MSW // Mental Health Counselor
Gladys Llerena // Health Benefits Coordinator
Juana Maria, CASAC-G, MSW // Substance Abuse Counselor
Leyda Medrano // Administrative Assistant
Nazim Nagir // Transportation
Hanna Podhorna // ESL Teacher
Saratoga
Judy Beck, LCSW-R // Clinical Social Worker
Erin Fleming // Office Assistant
Silvana Lee // Medical Coordinator
Lisa Murray // Program Assistant
LeaEt Ordon // Transportation
Terra Ou // Content Creator
Pro Bono Team.

Mr. Fischer, Of Counsel at Orrick, NY, leverages his experience as a former state regulator and U.S. regulatory counsel to address legal issues in the gaming industry. A Saratoga Springs resident and horse racing fan, he helps BEST navigate complex legal challenges and advance its mission.

Mr. Weinraub, co-founder and managing partner of Brown Weinraub, New York's top lobbying firm, previously served on Governor Mario Cuomo's senior staff and held key roles in state government. He brings his creativity, judgment, and network of policymakers to help BEST expand its program and secure funding to support backstretch workers long-term.

Ms. Callahan, a Member at Bond, Schoeneck & King, brings her experience in labor and employment law to help BEST navigate legal matters and support its mission. A Saratoga Springs community leader, she brings her legal expertise and commitment to the community to BEST’s work on behalf of backstretch workers.
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